"They are specialists in the accident and health field and share how it works across the banks, list owners, campaigns etc. ...the knowledge that they gain across businesses they openly share with anyone." - Bank

"It is a partnership. We look for value add and get it - sharing of ideas, sharing of products, feedback on ideas and assessing what has and has not worked." - Bank

""It is refreshing to work with a team who is eager to share their extensive industry experience for the betterment of their clients' results. As such, our engagements with the OKS team have advanced our business considerably as they are founded on the principles of a partnership." - Frank Terblanche, Divisional Director: Bancassurance (Liberty Life)

"O'Keeffe & Swartz is a top-notch business partner, who ensures strategic aligned goals (of both parties) are achieved through effective collaboration. They know tele-sales like no other provider in the market and are quick to adapt and maintain performance in this rapidly changing environment. A big portion of our growth we had achieved since we started can be directly attributed to our partnership with O'Keeffe & Swartz"" - Head of Growth - Short Term Insurer

""Working with O'Keeffe & Swartz has made a significant difference to our business.  They delivered double-digit conversion rates in campaigns normally perceived as challenging campaigns.  Best part was that I could completely trust their team to represent our company professionally with our clients which is of very high importance to us as a business.  In our environment, there is a lot of moving parts and at times there is a requirement to implement new campaigns on short notice. O'Keeffe & Swartz adapts well in this environment and managed to always deliver campaigns on the same high standard as usual."" - Head of Growth Retail Transact for one of the Top 5 Banks in South Africa

"Their sales guys are really, really well trained in selling compared to some other companies that we deal with on other products." - Insurer

"OKS is an expert in the outbound call centre environment. I don't need to manage them whereas in the past I have had to deal with other outsourced service providers where I had to manage performance, leads and quality." - Insurer

"A lot of analytics, reporting and management oversight of the operational areas. Very strong when compared to other outbound call centers we have tried in the past." - Insurer

"With 20 odd years of experience they certainly bring an understanding of utilising leads and customer and knowledge of the products we sell." - Insurer

"They are good at what they do - they return metrics that we have not been able to replicate anywhere else." - Insurer